Refund & Satisfaction Policy
Our Promise: 100% Satisfaction
Broken or Damaged Items
If a Product Isn’t Right for You
Refunds
Our Promise: 100% Satisfaction
- At Ridge Hemp, we genuinely want you to feel good about your purchase. If something isn’t right, we’ll work with you to make it right.
Broken or Damaged Items
- If your order arrives damaged or broken, we will gladly offer:
- A full refund, or a replacement item, at no additional cost
If a Product Isn’t Right for You
- Everyone is different, and wellness products don’t work the same for everyone. If a product isn’t meeting your expectations or just isn’t a good fit:
- Reach out to us at our email or phone number listed below.
- We’ll work with you personally to find a solution (this may include guidance, a replacement, store credit, or a refund)
- Reach out to us at our email or phone number listed below.
Refunds
- Approved refunds will be issued to the original form of payment
- Processing times may vary depending on your payment provider